I have an L41c and can't load my Windstream email account. Any suggestions?

[AC Question]

I have a L41c and can't load my Windstream email account

I have a L41c and can't load my Windstream email account onto the phone. I've tried the procedures listed on the Windstream site. Any suggestions? On the phone I've gone to Email and then Other and followed the prompts there but the account will not load