I have received the beta for marshmallow (AT&T)

[kcodya]

Re: I have received the beta for marshmallow

I think it was this:
https://www.research.net/r/BXSDVL6

 

[alarsen77]

Re: I have received the beta for marshmallow

I think it was this:
https://www.research.net/r/BXSDVL6

Ok awesome thank you, you said it took almost a month after signing up to get the link though?

 

[kcodya]

Re: I have received the beta for marshmallow

Yeah, but they just started rolling the beta out, so there may be less of a turn around now.

 

[Miami1683]

Re: I have received the beta for marshmallow

I just need to know if the WiFi bug is fixed. Leaving WiFi on at night causes the battery to drain if it's off the charger

 

[alarsen77]

Re: I have received the beta for marshmallow

Yeah, but they just started rolling the beta out, so there may be less of a turn around now.

I am currently chatting with someone at Samsung and they are telling me that there is no US beta for android 6.0

 

[kcodya]

Re: I have received the beta for marshmallow

They told me the same thing when I thought the email was bogus.

 

[alarsen77]

Re: I have received the beta for marshmallow

They told me the same thing when I thought the email was bogus.

I told the guy that he is blatantly lying to me. The customer service with samsung has been less than stellar and is making me question my switch from the iPhone. At least apple made beta testing and software updates very simple and easy. With android it seems like its rocket science.

 

[Miami1683]

Re: I have received the beta for marshmallow

They probably dont know about it. That's a customer rep on the retail side. A beta like this will be a different side and not be communicating with the retail side on it

 

[tardus]

Re: I have received the beta for marshmallow

I told the guy that he is blatantly lying to me. The customer service with samsung has been less than stellar and is making me question my switch from the iPhone. At least apple made beta testing and software updates very simple and easy. With android it seems like its rocket science.

Just as likely the customer service person doesn't have a clue. I don't call someone a liar unless I'm 100% sure. There's a difference between ignorance and mendacity.

 

[alarsen77]

Re: I have received the beta for marshmallow

Just as likely the customer service person doesn't have a clue. I don't call someone a liar unless I'm 100% sure. There's a difference between ignorance and mendacity.

Ok let me re-explain. The guy said he has checked every resource and when I asked to be transferred to someone in a department that can help me he said that he has already checked with every department and that there is nothing that can be done or no one that can be talked to about this. To which I said had to be a lie cause there is a beta program I have read about it and know it exists there has to be someone that I can talk to about it. He then kept saying he has checked all the resources there is no one to talk to about it. I work in customer service and have seen many customers told the same thing about a problem they are having and then they talk to another manager and lo and behold something can be done they just had to talk to someone who knew about it and can help them with it. But being told there is nothing that can be done rather than getting the person to the department that can handle it is poor customer service and in my opinion lying to a customer.

 

[tardus]

Re: I have received the beta for marshmallow

Ok let me re-explain. The guy said he has checked every resource and when I asked to be transferred to someone in a department that can help me he said that he has already checked with every department and that there is nothing that can be done or no one that can be talked to about this. To which I said had to be a lie cause there is a beta program I have read about it and know it exists there has to be someone that I can talk to about it. He then kept saying he has checked all the resources there is no one to talk to about it. I work in customer service and have seen many customers told the same thing about a problem they are having and then they talk to another manager and lo and behold something can be done they just had to talk to someone who knew about it and can help them with it. But being told there is nothing that can be done rather than getting the person to the department that can handle it is poor customer service and in my opinion lying to a customer.

Yup looks like he wasn't telling the truth.

 

[alarsen77]

Re: I have received the beta for marshmallow

I have signed up for the beta program in the link provided earlier and will wait and see if that works at all, but figured I would talk to samsung directly to see if there was a way to get signed up directly through them, like it seems the OP did.

 

[Almeuit]

Re: I have received the beta for marshmallow

Ok let me re-explain. The guy said he has checked every resource and when I asked to be transferred to someone in a department that can help me he said that he has already checked with every department and that there is nothing that can be done or no one that can be talked to about this. To which I said had to be a lie cause there is a beta program I have read about it and know it exists there has to be someone that I can talk to about it. He then kept saying he has checked all the resources there is no one to talk to about it. I work in customer service and have seen many customers told the same thing about a problem they are having and then they talk to another manager and lo and behold something can be done they just had to talk to someone who knew about it and can help them with it. But being told there is nothing that can be done rather than getting the person to the department that can handle it is poor customer service and in my opinion lying to a customer.

He could have just not been informed / had the information at hand. Sometimes information doesn't trickle down to the reps as fast as it should which is more of a management problem.

 

[dougie1792]

I received a email because I have signed up before

They are done with the beta sign up only 200 where choosen

Posted via the Android Central App

 

[Driss BIYA]

did they fix memory leak on Android 6?

 

[TheIowaKid]

Show us the Marshmallow easter egg on the S6.

 

[schulzjt]

How about wifi calling? Is that in the update?

Posted via the Android Central App

 

[dougie1792]

No but there is a button for video calling on the dialer

Posted via AT&T Galaxy S6 gold 64gb

 

[dougie1792]

Here is the Easter egg

Posted via the Android Central App

 

[dougie1792]

This is the video calling feature

Posted via the Android Central App