Question I need help with Receiving USPS Notifications

[LakeGuyMO]

Background: USPS (US Postal Service) has a feature where I "USED" to receive a Text Message with a package status and updates. I used this feature to let me know when a package was delivered to my front door. I no longer receive them.
I am adding this to show the Text Messages come from a 5 digit number:
For additional information, text HELP to 2USPS (28777). Text STOP to 2USPS to opt out.

When I use my wife's cell phone number she will receive the Text Msg.
When I use my cell phone number I do not get the Text Msg.

Questions:
1. Did I accidently Block the Sender?
2. How do I Unblock the Sender?
3. What information do you need to assist me with this problem.


Thank you,
Ron

 

[notforhire]

Assuming you use Google Messages, open Messages, click on your avi/profile pic, click on Spam & Blocked, and see if the messages appear there.

 

[bearone2]

Background: USPS (US Postal Service) has a feature where I "USED" to receive a Text Message with a package status and updates. I used this feature to let me know when a package was delivered to my front door. I no longer receive them.
I am adding this to show the Text Messages come from a 5 digit number:
For additional information, text HELP to 2USPS (28777). Text STOP to 2USPS to opt out.

When I use my wife's cell phone number she will receive the Text Msg.
When I use my cell phone number I do not get the Text Msg.

Questions:
1. Did I accidently Block the Sender?
2. How do I Unblock the Sender?
3. What information do you need to assist me with this problem.


Thank you,
Ron

if you ever checked block sender/toggled remember, be careful while deleting another message.
fwiw:
i see this message when i delete political add with stop, then delete.....careful not to click "remember"!!

 

[tube517]

I use informed delivery within the USPS app. I have to enter the individual tracking number and choose text or email notifications for every new tracking number

 

[mustang7757]

Welcome to AC!
Which device are you using and message app?

 

[LakeGuyMO]

UPDATE:
I decided to upgrade my phone. I now have a Motorola G 2025.
Android 16
APP: Google Messenger, Motorola Messenger
Carrier: T-Mobile

1. I contacted T-Mobile and the CSR could see the Shortcodes being sent to my account but the phone was not receiving them.
2. I can have them sent to my wife's phone and she gets them.
3. I can have them sent to TextNow and I receive them there.

Questions:
1. Who's problem is it? USPS, Motorola, T-Mobile, or a setting on my phone?
2. How do I fix it?

Please do not hesitate to ask me questions about this problem.

 

[notforhire]

UPDATE:
I decided to upgrade my phone. I now have a Motorola G 2025.
Android 16
APP: Google Messenger, Motorola Messenger
Carrier: T-Mobile

1. I contacted T-Mobile and the CSR could see the Shortcodes being sent to my account but the phone was not receiving them.
2. I can have them sent to my wife's phone and she gets them.
3. I can have them sent to TextNow and I receive them there.

Questions:
1. Who's problem is it? USPS, Motorola, T-Mobile, or a setting on my phone?
2. How do I fix it?

Please do not hesitate to ask me questions about this problem.

so, have you checked your Spam/Blocked messages in Google Messages, like I suggested?

 

[LakeGuyMO]

so, have you checked your Spam/Blocked messages in Google Messages, like I suggested?

Sorry to update you on that.
I found none and the T-Mobile CSR confirmed with me that there were NONE.