I recently got hacked, and my password was changed by the hacker.

[Android Central Question]

When I noticed the hacked app, I immediately searched up how to uninstall that app. The result was me putting my phone into safe mode. But to my surprise, my password no longer worked! My password was changed into number format, so I knew I couldn't do anything to get in. Obviously, I tried to connect to my phone using Google's phone-finding tool. It worked, but all I could do is lock my phone. I noticed that in tutorial videos, there was always a password-changing option linking from the lock, but I didn't find it anywhere. I probably tried this 30 times or so, but to no avail. If anyone could help, it would be to show me another way of changing my password back to my original on or changing to another password. Thank you for your time!

 

[B. Diddy]

Welcome to Android Central! You can't change your password using Google's Find My Device -- you can only create a screen lock password for devices that didn't have a screen lock set in the first place.

I'm afraid you're stuck. There's no way for you to "recover" or change your password or PIN. Sorry!

 

[MasterofEverything]

Thanks for the reply, I feel relieved knowing that I have tried everything I could.

 

[DerezZYT]

What app was this? And you should report this to the phone creators

 

[Rukbat]

Report what? That it's secured against someone stealing his phone and using it as their own? That's what the password or PIN prevents.

 

[DerezZYT]

Report it to the phone manufacturer and they might be able to help find out who hacked the phone