i want basic visual voicemail but arrow keeps spinning when i try to set it up

[AC Question]

but arrow keeps spinning when i try to set it up and now people who call me cannot reach my voicemail to leave a message.

 

[Laura Knotek]

Hi and welcome to AndroidCentral.

What device do you have, what carrier do you have, and what Visual Voicemail app from Google Play are you using?