Ice View Case, Anyone?

[stkorn97]

Im wondering with the huge delay of cases that arent shipping still, if they are doing some sort of tweak to the design. The big flaw with mine so far is how if you get a scratch mark on the case it can show through at times. A little irritating cause I always see it now.

 

[Dr. S]

If that's the case (see what I did there???????), it seems pretty bizarre that they would put an item that is out of stock on sale for a couple of days, then list it as Out of Stock when they hadn't done so in the first place.

Posted via the 10

I talked to customer service yesterday. Even though it says "available for pre-order" they told me it can't actually be pre-ordered since it's out of stock, and had no idea when they will actually have it.

 

[Existence_Inc]

I received mine from VZW yesterday. It is nice and the UI is fantastic, but it wasn't for me so I am returning it today. I think those people who are used to the Folio type case or those who have used the Dot View case in the past will be VERY pleased. The usability and quality was fantastic!

~Ex

 

[stkorn97]

I received mine from VZW yesterday. It is nice and the UI is fantastic, but it wasn't for me so I am returning it today. I think those people who are used to the Folio type case or those who have used the Dot View case in the past will be VERY pleased. The usability and quality was fantastic!

~Ex

I used dot view constantly on my M8, so Im really liking my ice view. It has some issues still, but nothing thats a deal breaker. Like you said, its for those who like that style of case. I wasnt a fan of flip cases like that before the dot view, but that case made me change my mind. But if it wasnt for the features it added, I wouldnt run a folio type case in the end.

 

[juwster]

I intended to cancel my order because of the frustration with actually getting this case from HTC. I have not had time in the last two days since I last contacted customer service to do so. Their reply two days ago was they had no idea when it would ship and no they could not give me the promotional Memorial Day sale price.
Then, tonight I received this email:

"Thank you for ordering the HTC Ice View Case for the HTC 10. The HTC Ice View is our most versatile case yet, letting you do more with your phone without having to lift the cover. We will begin shipping the Ice View Case on Friday, June 3, 2016 and will continue throughout the month of June. Because of this unexpected delay, we are happy to give you a refund of $20 off of your order of the HTC 10 Ice View which will be applied once your order ships."

Time will tell if they follow through with this plan......

 

[juwster]

I used dot view constantly on my M8, so Im really liking my ice view. It has some issues still, but nothing thats a deal breaker. Like you said, its for those who like that style of case. I wasnt a fan of flip cases like that before the dot view, but that case made me change my mind. But if it wasnt for the features it added, I wouldnt run a folio type case in the end.

Can you use a screen protector with the case?

 

[stkorn97]

Can you use a screen protector with the case?

I do not have one on mine so I cant say for certain. By the looks of it you should be able to, but Im only guessing by the way the case sits. I have another HTC 10 in the family that I can try it on. That one has screen protector on. Ill try it out when I have time.

 

[stkorn97]

Can you use a screen protector with the case?

Tried it out this morning, it worked without issue. Opening turned screen on etc and the tap to check the ice view worked. It has a verizon glass screen protector on, so cant say for sure if a different style would be any different.

 

[isdaako]

I intended to cancel my order because of the frustration with actually getting this case from HTC. I have not had time in the last two days since I last contacted customer service to do so. Their reply two days ago was they had no idea when it would ship and no they could not give me the promotional Memorial Day sale price.
Then, tonight I received this email:

"Thank you for ordering the HTC Ice View Case for the HTC 10. The HTC Ice View is our most versatile case yet, letting you do more with your phone without having to lift the cover. We will begin shipping the Ice View Case on Friday, June 3, 2016 and will continue throughout the month of June. Because of this unexpected delay, we are happy to give you a refund of $20 off of your order of the HTC 10 Ice View which will be applied once your order ships."

Time will tell if they follow through with this plan......

Pretty much sums up my experience. I got the email yesterday as well.
If this case was one of the deciding factors in purchasing this phone it's justifiable to consider returning the phone. HTC really dropped the ball on this one.

 

[anon(604250)]

Pretty much sums up my experience. I got the email yesterday as well.
If this case was one of the deciding factors in purchasing this phone it's justifiable to consider returning the phone. HTC really dropped the ball on this one.

I blame Digital River more since they are contracted to handle order fulfilment for HTC. That said, HTC should have learnt their lesson from the disastrous Vive rollout. If that debacle wasn't enough reason for them to kick Digital River to the curb, I don't know what is.

 

[isdaako]

No shipping notice, but the status of the order has been upgraded. Might beat the 8 week mark.

 

[Stevenmc8602]

I think I will just give up on this case... I've gone to every Verizon store in my town and no worker even know what I'm talking about when I if they have the case.

 

[Stevenmc8602]

I cancelled my pre-order and it looks like HTC is finally shipping them out, but they are currently out of stock so I can't reorder SMH

 

[stkorn97]

I think I will just give up on this case... I've gone to every Verizon store in my town and no worker even know what I'm talking about when I if they have the case.

Bought mine from Verizon like 2 weeks ago now. Buy it online or wait for HTC to restock. Im still waiting on another one from HTC so I will have 2 since the sale price was worth grabbing a spare.

 

[juwster]

I think I will just give up on this case... I've gone to every Verizon store in my town and no worker even know what I'm talking about when I if they have the case.

I just got a text from my Sprint sales person saying they finally got them in. You may check there.

 

[Stevenmc8602]

I just got a text from my Sprint sales person saying they finally got them in. You may check there.

Thanks...I didn't even think about sprint

 

[Stevenmc8602]

so I just called the sprint stores around my town and none of them have the case or the phone smh

 

[bbhybridchris]

Finally got mine today from HTC or Digital River lol good things come to those who wait I guess

Posted via the Android Central App

 

[juwster]

Finally got mine today from HTC or Digital River lol good things come to those who wait I guess

Posted via the Android Central App

Was it worth the wait? lol

 

[stkorn97]

Got 1 of mine today, have another coming since they were pretty cheap and will probably give it to my mom since she has a 10 also. Ive had my one from Verizon for a few weeks now and it does what I expected in the end so I like it.