I'd say we're a week away from a VZW launch.

I hope they carry it at Costco. They have way better deals then the Verizon stores.

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Um, the CSR never mentions when he had the training. He just said he had it, so he could have had it last week. And you should not have posted his name, IMO.
 
the 14-day return period doesn't apply anymore...or so I thought (isn't it until Jan 9th now?) or is that just regarding phone exchanges?