Question I'm unable to enter text

note10guy

Active member
May 23, 2020
34
4
8

After I received a text message from Lindsay(a close friend), I am unable to do anything quires the phone's keypad. It said something like "Add Event". This friend uses apps that tie in to a scheduling app also ones that interact with Amazon Alexa. I mention those because it give an idea that he's using what many would consider "cutting edge."
I stress that I've texted with Lindsay many time in the past with no problem. I'll call him tomorrow and we will probably be able to figure out what's going on. I'm posting here because the message said he will be out of the State tomorrow for a relative's birthday. I don't want to do anything to interfere with that. I'm mentioning all this about Lindsay to assure you that he would never do anything like this intentionally.
I didn't get screenshots but here's what I now see when I open something that would need me to enter text.


screenshot messages 4X7.jpg

Do you think that the problem would be fixed if I update the phone's OS? I don't even know if that's possible

Thanksfor your help,
note10guy
 

Attachments

  • unable to enter text resized.jpg
    unable to enter text resized.jpg
    4.4 KB · Views: 3
Last edited:

Forum statistics

Threads
955,363
Messages
6,964,572
Members
3,163,261
Latest member
pamelaann