Incoming calls give phone numbers, not contact name

[stevenator65]

Hello,
I searched but couldn't find an answer. My Samsung Galaxy S3 (not rooted) only shows phone numbers on incoming calls and texts, but not names, when I get a call from a known contact. What is causing this issue? How do I make it so I always see the name with the phone number?

When I look at recent calls, some of the recent calls will show the actual name, and many don't.

I appreciate your help.
Steve

 

[imhipper]

Just a shot in the dark so check this, Contacts icon > Menu > Contacts To Display and make sure All Contacts is checked.