Question WhatsApp calls do not obey "Do not disturb" mode

[DVS75]

All WhatsApp calls, even from unknown numbers, go thru when phone's "Do not disturb" mode is on. There is no exception for WhatsApp in this mode settings.

Moreover, if I disable WhatsApp notifications altogether, I can still hear the ringtone and vibro, though I can not see caller's name or number then!

I reset WhatsApp notifications settings to default, but that did not change anything.

I reinstalled WhatsApp, but kept the database (almost 5 Gb in size), so it might not have been sufficient.

Please let me know if I can try something else.

Everything worked fine several months ago on this phone.

Thank you!

 

[VidJunky]

I don't think it sees WhatsApp as a call and this would be why it doesn't block these calls. You say everything worked a few months ago but here is a thread from 3 years ago saying this same thing.

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwj2_qCPodqHAxVqv4kEHQkUF5gQFnoECCIQAQ&url=https%3A%2F%2Fwww.reddit.com%2Fr%2FGooglePixel%2Fcomments%2Fo9nxa3%2Fdo_not_disturb_mode_doesnt_stop_whatsapp%2F&usg=AOvVaw2DIeKkSrAALhY20TemSb6t&opi=89978449

This article form this year posted to Google Help pages doesn't say much and only recommends reinstalling the app.

https://support.google.com/pixelphone/thread/267896462/whatsapp-notifications-get-through-do-not-disturb?hl=en

Looks like it is a topic on Apple forums as well.

Do not disturb -mode and Whatsapp calls - Apple Community

discussions.apple.com

My best advice would be to message the app developers and let them know about this, ask if they have a work around and request a solution.

Here is the WhatsApp help center link. I'm not able to access it but I would assume it is forumesque where you can post questions and search for already answered questions.

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&ved=2ahUKEwivpfOpotqHAxWul4kEHZctBkUQFnoECB0QAQ&url=https%3A%2F%2Ffaq.whatsapp.com%2F&usg=AOvVaw0Fx3BV4-PnStum2tvK4t28&opi=89978449

With threads going back as far as 2017, I found, I think it's safe to say they don't care and don't plan to fix it. Best wishes though. Let us know if you find anything we may have missed.

 

[mustang7757]

All WhatsApp calls, even from unknown numbers, go thru when phone's "Do not disturb" mode is on. There is no exception for WhatsApp in this mode settings.

Moreover, if I disable WhatsApp notifications altogether, I can still hear the ringtone and vibro, though I can not see caller's name or number then!

I reset WhatsApp notifications settings to default, but that did not change anything.

I reinstalled WhatsApp, but kept the database (almost 5 Gb in size), so it might not have been sufficient.

Please let me know if I can try something else.

Everything worked fine several months ago on this phone.

Thank you!

Which device do you use?