- Nov 7, 2014
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Hi All,
I was trying to figure out how to word the title.... Here is the issue:
If I'm talking on the Note 4 and holding it to my ear the screen is off as it should be because the proximity sensor has detected my face. HOWEVER...if a call comes in it overrides the proximity sensor and lights up the screen while its against my face causing me to press multiple features by mistake during my call.
Is anyone aware of this issue? The screen should NOT light up while you are on a call and the proximity sensor has darkened or shut off the display.
I was trying to figure out how to word the title.... Here is the issue:
If I'm talking on the Note 4 and holding it to my ear the screen is off as it should be because the proximity sensor has detected my face. HOWEVER...if a call comes in it overrides the proximity sensor and lights up the screen while its against my face causing me to press multiple features by mistake during my call.
Is anyone aware of this issue? The screen should NOT light up while you are on a call and the proximity sensor has darkened or shut off the display.