Question Install Apps from Unknown Sources Greyed Out

[taimoorbaig382]

Hello everyone! I'm a new joiner and this is my first thread

I recently got my hands on Motorola Moto G Power 2021. I tried installing an APK over it and the option "Allow from this source" is off by default and greyed out!

This is the first time I saw something like this! I tried a couple fixes like disabling admin app but nothing worked

Any help would be appreciated, thank you

 

[belodion]

Welcome.

Is it a work phone or carrier-locked or something?

 

[taimoorbaig382]

Welcome.

Is it a work phone or carrier-locked or something?

How to check that?

 

[belodion]

How to check that?

I mean, was the phone issued to you - or a previous owner if you bought it used - by an employer?

Is the phone locked to a particular carrier or network? Details about the latter ought to be found in Settings, About Phone.

 

[taimoorbaig382]

I mean, was the phone issued to you - or a previous owner if you bought it used - by an employer?

Is the phone locked to a particular carrier or network? Details about the latter ought to be found in Settings, About Phone.

I bought it used

Attaching About Phone ss

 

[belodion]

Yes, it’s a Verizon phone. Speak to them about it - they may be able to advise you.

I’ve removed your two attachments because they show your IMEI, which it is unwise to make public.

 

[taimoorbaig382]

Yes, it’s a Verizon phone. Speak to them about it - they may be able to advise you.

I’ve removed your two attachments because they show your IMEI, which it is unwise to make public.

Thanks for the guidance about IMEI, and yes it's from Verizon

 

[taimoorbaig382]

Yes, it’s a Verizon phone. Speak to them about it - they may be able to advise you.

I’ve removed your two attachments because they show your IMEI, which it is unwise to make public.

UPDATE:

I don't think so that my device is from Verizon!

 

[belodion]

UPDATE:

I don't think so that my device is from Verizon!

Verizon was indicated in your About Phone screenshots.

Since you bought the phone used, the problem may also be the result of something done by a previous owner or user.