Intelligent scan unlocks phone after call ends

[williams448]

Love my new GS9+, but one thing bugs me. I have the intelligent scan tuned on & when I'm on a phone call and the call ends, it goes straight to the lock screen (like it's suppose to) but intelligent scan is activated and my phone unlocks whether I want it to or not. Other than that, I love the intelligent scan feature.

Not a big deal but just curious if anyone knows of a setting that I have overlooked. TIA

 

[Jaycemiskel]

Love my new GS9+, but one thing bugs me. I have the intelligent scan tuned on & when I'm on a phone call and the call ends, it goes straight to the lock screen (like it's suppose to) but intelligent scan is activated and my phone unlocks whether I want it to or not. Other than that, I love the intelligent scan feature.

Not a big deal but just curious if anyone knows of a setting that I have overlooked. TIA

You should try turning off the auto scanning. It's a setting under intelligent scan. You can make it where you need to swipe on the lock screen first.

 

[Townsy2000]

Does the Intelligent Scan use both Iris and Face at the same time, or does it use one or other depending on conditions?

 

[gazuga6176]

Does the Intelligent Scan use both Iris and Face at the same time, or does it use one or other depending on conditions?

it uses iris scan first, then face scan.

 

[williams448]

You should try turning off the auto scanning. It's a setting under intelligent scan. You can make it where you need to swipe on the lock screen first.

YES YES YES. Thanks so much!! Much better.

 

[Jaycemiskel]

YES YES YES. Thanks so much!! Much better.

No problem. Glad I could help!