Intermittent charging when using Note 7

[fitcherama]

I left my new Note alone to charge yesterday with no issue.

Today I am using it while it's charging and the power keeps cutting in and out. It's fine if I don't use the phone?!

Any thoughts would be welcomed? I have only downloaded say 40 apps (all mainstream) and the phone works perfectly.

Thanks in advance.

 

[Jewels81]

To be honest I'm guessing here but maybe a bad charger or charging port? Years back i had a Motorola phone that had a bad charger. Every time I moved phone it would stop charging and then start charging again. But I still had power tho. Hope you find a solution to your issue.

 

[Kelly Kearns]

I left my new Note alone to charge yesterday with no issue.

Today I am using it while it's charging and the power keeps cutting in and out. It's fine if I don't use the phone?!

Any thoughts would be welcomed? I have only downloaded say 40 apps (all mainstream) and the phone works perfectly.

Thanks in advance.

Are you using the cable that came with the phone?

 

[fitcherama]

Yes, all out of the box. I will try another charger at some point. It's unlikely to be a software issue then?

 

[fitcherama]

Sorry another question - do you reboot the phone by holding power and volume button down? And when should you do this?

 

[Kelly Kearns]

It could be your charger, the charging port or the cord.

I would see about trying a new Samsung charger at Best Buy or maybe at your carrier.

I have had a bad cord do the same on my Note 5.

 

[fitcherama]

Ok, so it seems the power bar in my kitchen is the culprit as charging from another socket without issue. Thanks For thoughts though.