- Mar 22, 2011
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When I upgraded to the Maxx I was planning on getting on Edge, but because of a misapplied credit from Verizon to my account five months ago, which included a nasty collections notice on whomever they collected the $1,643 payment from, Verizon said I was not eligible for Edge. I had to contact the Better Business Bureau in order to get someone at Verizon to manually remove the collections notice and now I am eligible for Edge but I have used my upgrade.
I almost found it a blessing that this happened so that I was not suckered into the program, but I am still debating fighting Verizon to allow me to get on since it was Verizon's mistake that prevented me from getting on the program in the first place.
Please tell me it was a blessing! LOL!
P.S. If you have a valid problem that Verizon refuses to fix, contact the Better Business Bureau. Verizon always responds to these complaints.
I almost found it a blessing that this happened so that I was not suckered into the program, but I am still debating fighting Verizon to allow me to get on since it was Verizon's mistake that prevented me from getting on the program in the first place.
Please tell me it was a blessing! LOL!
P.S. If you have a valid problem that Verizon refuses to fix, contact the Better Business Bureau. Verizon always responds to these complaints.