Is it possible to retrieve photos from a Galaxy S6 Edge that won't start up?

[AC Question]

I have only had my phone for a grand total of 6 months and I've taken good care of it. I left it in to charge the other night and in the morning it would not turn on. I figured the charger might have been loose so I replugged it back into the wall and let it charge again, but this time there were no indicator lights whatsoever. I tried charging it with a different adaptor (S5) and cable, but to no avail. I did all of the reset options (volume down + power + home, etc.), but none of those worked for me either. Took it into a T-mobile store and they tried charging it and doing all of the same resets, but also no luck.
The strange thing is that my phone gets warm now when I try to charge it as a last ditch effort to see if it'll somehow revive. Does this mean there's a chance that I can get my data off of it? Or are there any techniques on how to revive it? I'm still under warranty so I can get it replaced and upgrade to the S7, but I really want to get some pictures that I haven't had to chance to back up recently.
I wonder if it has something to do with my battery, which I can't remove because the S6 is completely sealed...great.

Thanks!

 

[B. Diddy]

Welcome to Android Central! The battery may be defective. You could look into replacing the battery (either at a local repair shop, or by yourself after watching a DIY video), but this would void the warranty. The advantage, though, would be that the phone wouldn't be wiped (whereas there's a bigger chance of the phone being wiped if you send it in to Samsung).

Assuming the photos haven't been backed up or synced anywhere, you won't be able to recover them until you can get the phone to power up. In the future, take advantage of Google Photos Auto Backup--that will save you this kind of headache if it ever happens again!

 

[jibberyjabby]

Thanks! I will look into that in the future. I really don't want to void the warranty if possible...I also just tried plugging the phone into my laptop to see if it would detect it, but nothing came up.

 

[jibberyjabby]

Is there a way to mail in the phone and ask for them to try to revive it to get the data off of it prior to trading it in for a refurbished phone? I tried looking for nearby Samsung repair shops and there aren't any in my state...

 

[B. Diddy]

Is there a way to mail in the phone and ask for them to try to revive it to get the data off of it prior to trading it in for a refurbished phone? I tried looking for nearby Samsung repair shops and there aren't any in my state...

Good question. I'm not sure how much they'd pay attention to those requests. Even if you communicated with someone directly and they said they'd only replace the battery, I would still not be surprised if they ended up wiping the phone, either by accident or as a matter of protocol.