I need advice from the collective wisdom of this forum?s members. I have exchanged my Sprint Galaxy Nexus LTE once and the second device is crashing too. 3 different stores (I?m traveling) say that this is not normal but since I?ve already exchanged it once they?re telling me that they want a tech to examine the device before exchanging.
The situation:
On Monday I bought a Sprint Galaxy Nexus LTE. Pretty much right away it was crashing and rebooting many times per day. Battery life was horrible, it would run down to 60% after 2 hours of playing pre-downloaded music/podcasts. Then it would take 3-4 hours to charge back up.
I exchanged it on Wednesday. The replacement consumes and charges the battery at a normal rate but it crashes too. Just not as often-- it?s crashing about once or twice a day.
My old LG Optimus S almost never crashed. That phone ran the Sprint provided Android for a month until I rooted it and installed one of the more stable custom ROMs. Virtually no trouble there.
Details and troubleshooting:
When I figured out that the second phone crashed too I went back to another store and they re-flashed the OS from a laptop. The guy claimed that sometimes the OTA OS updates result in a messed up OS and that installing the latest OS (4.1.1) from a PC was cleaner. (plausible, but I wouldn?t know.)
I went to the third store (remember, I?m traveling) close to closing time yesterday and was told that since I have already done one exchange that they didn?t want to do another. (I can understand why.) The guy wanted to test the device but they didn?t have time. I might go back today.
You?re probably suspecting some app that I?ve installed. Unfortunately, nothing jumps out at me as weird except for one app. Anyway, here are the ?normal? apps which have been present during all of the reboots:
* Google Voice
* Google Authenticator
* Calwidget
* Seekdroid
* Dropbox
* KeepassDroid
And finally, the weird one:
* SleepTime - Alarm Clock.
SleepTime-Alarm Clock supposedly estimates your sleep efficiency by watching the movement of your mattress all night. Obviously, it uses the motion sensor for 8 hour straight. The first phone got extremely hot while using it. The second phone does not. However, I wonder if 8 continuous hours of motion sensor readings is stressful for the phone.
I?ve stopped using the app but haven?t uninstalled it yet.
So my amateur theory (Theory #1) is that I?ve cooked some chip on both phones by using this app. Reasonable?
Theory #2 is that I have a defective accessory (one of my chargers or my car audio tape adapter) which is zapping the phone thus causing hardware failure. Store #2 thought that this was very unlikely.
So, is it something I?ve done, have I had bad luck, or is the Galaxy Nexus a bad phone?
The situation:
On Monday I bought a Sprint Galaxy Nexus LTE. Pretty much right away it was crashing and rebooting many times per day. Battery life was horrible, it would run down to 60% after 2 hours of playing pre-downloaded music/podcasts. Then it would take 3-4 hours to charge back up.
I exchanged it on Wednesday. The replacement consumes and charges the battery at a normal rate but it crashes too. Just not as often-- it?s crashing about once or twice a day.
My old LG Optimus S almost never crashed. That phone ran the Sprint provided Android for a month until I rooted it and installed one of the more stable custom ROMs. Virtually no trouble there.
Details and troubleshooting:
When I figured out that the second phone crashed too I went back to another store and they re-flashed the OS from a laptop. The guy claimed that sometimes the OTA OS updates result in a messed up OS and that installing the latest OS (4.1.1) from a PC was cleaner. (plausible, but I wouldn?t know.)
I went to the third store (remember, I?m traveling) close to closing time yesterday and was told that since I have already done one exchange that they didn?t want to do another. (I can understand why.) The guy wanted to test the device but they didn?t have time. I might go back today.
You?re probably suspecting some app that I?ve installed. Unfortunately, nothing jumps out at me as weird except for one app. Anyway, here are the ?normal? apps which have been present during all of the reboots:
* Google Voice
* Google Authenticator
* Calwidget
* Seekdroid
* Dropbox
* KeepassDroid
And finally, the weird one:
* SleepTime - Alarm Clock.
SleepTime-Alarm Clock supposedly estimates your sleep efficiency by watching the movement of your mattress all night. Obviously, it uses the motion sensor for 8 hour straight. The first phone got extremely hot while using it. The second phone does not. However, I wonder if 8 continuous hours of motion sensor readings is stressful for the phone.
I?ve stopped using the app but haven?t uninstalled it yet.
So my amateur theory (Theory #1) is that I?ve cooked some chip on both phones by using this app. Reasonable?
Theory #2 is that I have a defective accessory (one of my chargers or my car audio tape adapter) which is zapping the phone thus causing hardware failure. Store #2 thought that this was very unlikely.
So, is it something I?ve done, have I had bad luck, or is the Galaxy Nexus a bad phone?
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