Is this a manufacturer defect?

pgt0031

New member
Dec 3, 2015
4
0
0
So I cracked my old S6 and had no insurance so I had to buy a new one full price so 900 dollars later, I un box this phone and I noticed a gray circle on the screen. I thought it was dust but it appears to be something the matter with the screen underneath. Has this happened to anyone else?

s6 blur.jpgs6 blur2.jpg
 

Attachments

  • IcAf2J.jpg
    IcAf2J.jpg
    69.7 KB · Views: 39
It looks like it might be a dead pixel(s). My first S6 had this issue right out of the box. Sprint ended up giving me another one (refurbished) and the capacitive keys almost immediately stopped working. So now I'm on my third S6 and hopefully my last. Anyway, I hope you're able to get yours repaired or at least replaced with a new one.

Posted via the Android Central App
 
Yup, you are looking at dead pixels. Contact Samsung for a warranty repair. These things just happen.