Issue with screenshots between pixel and iphone

wojotiger

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Feb 7, 2011
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My wife has an iphone 7 plus and whenever she sends a screenshot it is completely distorted and only partially viewable. Looks like someone took a pic of an old crt monitor. She can send other pics just fine, it only applies to screenshots. I am using the default google messenger and she is using the stock iphones. Is there a fix or should I look for an alternate messenger?
 

popkurn611

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Aug 16, 2010
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My wife has an iphone 7 plus and whenever she sends a screenshot it is completely distorted and only partially viewable. Looks like someone took a pic of an old crt monitor. She can send other pics just fine, it only applies to screenshots. I am using the default google messenger and she is using the stock iphones. Is there a fix or should I look for an alternate messenger?
Try it with a default messaging app and see if it is still partially viewable or not.
 

slowmyke

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Dec 12, 2014
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This is an issue with pixels receiving screen shots from iPhones. There's a article about it detailing it, supposedly a fix is in the works. I think using a different text app solves the issue for the time being.
 
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mwest316

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Sep 14, 2011
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I have been having that same problem since I switched over to Pixel back in November. Glad to see more people are reporting it. I will literally have to ask my wife or family member, or even boss sometimes, to either email me the screen shot or send it to me in Facebook messenger.. sometimes I say hey just send it to me in snapchat.. It brings up the, "you should have stayed with Iphone" from the fam.. haha.. But I really don't want to use another text program other than stock google messenger.. Hopefully a fix is really in place