Issue with smart security lock

[dt81]

I have it set to not lock when I'm at home. My location is always on yet whenever I leave my house and come back.. I have to keep unlocking my phone with my fingerprint, where as I have it set up to not lock when I'm at home. Sometimes it works, sometimes it doesn't. I'm home right now and it's not working. Anyone else have this issue?

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[B. Diddy]

Is your Location set to High Accuracy (i.e., using the GPS radio), or Battery Saving (using only the wi-fi and cell signals)? Battery Saving isn't as accurate, and can sometimes be a few hundred yards off. This might be far enough out of the Trusted Location radius that the phone won't unlock automatically.

 

[dt81]

It is on high, yes.

Posted via the Android Central App

 

[SpyglassSally]

Are you using a Network Extender? My NE lost it's gps signal and I had the same problem.

Sent from my SM-T900 using Tapatalk

 

[B. Diddy]

With High Accuracy on, can you confirm that the phone correctly identifies you as being at your house when Smart Lock doesn't work?

 

[dt81]

With High Accuracy on, can you confirm that the phone correctly identifies you as being at your house when Smart Lock doesn't work?

Yup.. I've opened Google maps and it shows me exactly at my house.

Also, no network extender.

Posted via the Android Central App