Issues With Gmail Push Notifications

[felloffthetruck]

Are people with the Verizon Note 5 having this same problem?

 

[jlilnc14]

Are people with the Verizon Note 5 having this same problem?

I was having issues with late notifications, but it eventually fixed itself. Took like a day or two and now they come right on time. It's weird but i'm not complaining

 

[Allen Gregg]

Did you get another Note 5 or just throw in the towel?

I didn't bother to get another one. I actually was one of the people who got one of the test Note 5s from Samsung's Ultimate Test drive thing. It did it. But I thought it was just a one-off glitch with that one so I went out and got that one for myself, and it did it, too. Then saw comments here about issues, etc. Just took it back and went back to my old phone. I just don't have time for it.

Maybe one day Samsung will at least acknowledge the issue, then fix it. If so, and I read tons of posts from folks saying "it's fixed now", then I'll go back out and get another one (if I haven't upgraded to something else by then).

 

[Allen Gregg]

To be honest the only issue I've seen is GMail itself.

Ps: Outlook.com email works flawlessly...

Darn... wished that worked for me. The reps helping me with this on the phone tried Outlook, Yahoo... every other mail configuration and none of them worked properly on my two units. Ohhhh welllll. Maybe next time. lol

 

[dsignori]

Wow. This is not great to hear. I wonder why it's inconsistent though. I have a Verizon GN5 and have no issues with Gmail notifications or push email. Hmm.

 

[recDNA]

IMO this is a gmail issue not a phone issue. There are lots of complaints in android store reviews

 

[felloffthetruck]

Allen Gregg, Did your push notifications work OK when you first set up the phone and quit working later on?
Or did they never work at all?

 

[anon(153966)]

I just tested my Gmail account. That time it notified me instantly. I'll have to test again and put the device in sleep mode...

 

[felloffthetruck]

Just got the Note 5 in last night and so far so good.............fingers crossed. :-\

Must have sent myself about 50 emails already.

 

[vincehny]

This may help:


Now it may be that you suddenly get on your Samsung Galaxy S6 no such push notification or more only if you open the app Gmail manually. If so, then we want to explain in more detail what the cause may be. Check the following tip on your Samsung Galaxy S6:

Keep WiFi on during sleep - Enabled?
Start by checking whether the following option is set to active on your Samsung Galaxy S6. To do this navigate in Android to: Menu --> Settings --> Wi-Fi. Tap at the top right on the "More" icon and select in the menu that opens the option "Keep WiFi on during sleep ". Make sure it is set to "Always".

Gmail account is synchronized?
To check this, please open on your Samsung Galaxy S6:

Menu --> Settings --> Section "Personal" --> Accounts.

Tap here on "Google" and then click your e-mail account, which does not receive push notifications. You now see a list of options which are synchronized. Here at the option “Gmail” a hook must also be set in the checkbox.

If you have checked the two points above and it still does not work, then use step 3.

Remove Google account and re-add
Open from the home screen of the Samsung Galaxy S6 the menu and then the Android settings. Scroll down and tap on "Accounts". You can now see all the accounts that are created on your Samsung Galaxy S6. One of them is the Google account. Tap on this and you navigate deeper in a submenu. Now tap once on your e-mail address, and then in the next submenu on the top "More" icon to the right.

A small pop-up opens, in which now „Remove account“ can be selected. Confirm the deletion of the account by clicking OK. Finish!

Then replace the Google account again on your Samsung Galaxy S6. To do this go to Settings --> Accounts and then "Add Account". Now select "Google Account”. It now opens the wizard to add the Google account. Enter your e-mail address from Gmail and then continue. Your Google account is then added automatically.

Then you should again receive push notifications through the Gmail app on your Samsung Galaxy S6, if you are connected to the Internet.

Posted via the Android Central App

I tried all of these steps with no success. I was getting very frustrated until I went to the actual Gmail app and did the following:

1. Open the Gmail app
2. Go to settings (the 3 lines in the upper left hand corner, scroll down to settings)
3. Select your email address (if you added more than one gmail account, you might have to do this for each account)
4. Select manage labels
5. Choose the label you want (ex. Primary, Social, or Promotions)
6. Select Sync messages - Change this from Sync: None to Sync: Last 30 days or Sync: All

Once I changed this, my emails started coming through without having to manually refresh each time. Hope this helps.

 

[felloffthetruck]

2 weeks in with the Note 5 and I'm no longer receiving Gmail push notifications. This really blows. :'(

I had a feeling it would take a dump sooner or later.

 

[Wildo6882]

2 weeks in with the Note 5 and I'm no longer receiving Gmail push notifications. This really blows. :'(

I had a feeling it would take a dump sooner or later.

I just got mine, too. Thinking it would be ok at this point. Has anything else changed? What have you tried to do to fix it?

 

[anon(153966)]

Is this just while the device is in 'sleep' mode?

 

[shallpion]

Hi guys, I would like to share my frustration with this gmail sync issue with you. I am using an LG G4, but please don't think this is irrelevant, at least it tells you that it is not a Samsung exclusive issue... So here is my 2 cents: I tried literally everything I could find online including two factory resets and even exchanging a couple of routers. For me the most ridiculous thing is that I have a nexus 7 pad and the latter always receives sync instantly even in the same wifi environment while my G4 was sitting next to it and behaved very like your Samsung phones, sometimes it was fast, more often it is between 2min and a few hours delay. Absolutely nothing could solve it.

I am almost certain that this is a very complex bug because I saw it affects many Nexus phones as well and there is no general solution. Some people had luck by deleting/adding back gmail account but they were merely the lucky ones. There are various theories about the possible cause of this bug and even a few apps trying to address it. You can search something like "PNF" or "Force gmail sync" in play store and try to see if they work for you (as a workaround). I found some of them sometimes work, sometimes (much more often) they don't. I am still trying to figure out which one is the most reliable (it begins to look like none of them is reliable on my phone)

Also I just noticed that the push function of K-9 seems to be working on my phone pretty well and reliable. You may want to give it (or any similar 3rd-party app). K-9 uses IMAP push which seems to be more reliable compared to the broken google sync. I am not sure if push costs more battery drain but I don't really care anymore after the gmail frustration...

Hopefully with the introduction of Android M this bug will be fixed (at least to us...)

 

[MeridianSun]

Similar issue but mine only has the problem when on my WiFi at home. No problem on 4g or my work WiFi.

Sent from my Note 5 using tapatalk