It's been almost 3 months since the US release and no camera glass available yet...

[dohlo]

Don't know what to do at this point, thinking about just sending the damn thing in for repair at this point. If I would have by now, I would have had it back as my daily phone. Getting rather bored/annoyed with iOS as of right now.

Anybody else who's broken theirs had any luck finding a replacement or have a cost figure as to what it was to have it replaced?

 

[SpookDroid]

Weren't they replacing these with warranty anyway as it seemed to have been widespread? Not sure, though, but I thought they were...

 

[Mooncatt]

Weren't they replacing these with warranty anyway as it seemed to have been widespread? Not sure, though, but I thought they were...

Wide spread? I think I saw only about 3 or 4 reported cases. Everyone else seemed to be referring back to those few, making seem like a much bigger deal. So I wouldn't be surprised if there are no aftermarket glass replacements yet, simply due to lack of demand.

I'd just bite the bullet and send it in. Depending on the carrier, they may send a replacement first so you're not without a phone.

 

[SpookDroid]

Well, I saw at least 4 or 5 in these forums and a bunch of other reports elsewhere... heck, even one of the AC Editors had it happen to him!

 

[Mike Dee]

Weren't they replacing these with warranty anyway as it seemed to have been widespread? Not sure, though, but I thought they were...

I never saw where anyone got it covered under warranty unless they happened to get the carrier to agree to replace it. When that happens it has a lot to do how early after purchase, with who you happen to talk to and how long you have been a customer.
As far as a wide spread issue I don't think that's the case however it was a widely discussed issue but seems to have dropped off.

 

[ansa82]

Weren't they replacing these with warranty anyway as it seemed to have been widespread? Not sure, though, but I thought they were...

Its not widespread

 

[SpookDroid]

Knew I'd seen it here.
I dropped my LG V20 and you'll never guess what happened next... | Android Central

Again, don't know if 'widespread' then or if it was covered by warranty, but it was at least a concern with early units. Anyway, I hope you get yours replaced soon, can't be good having such a great camera foiled by the lack of protective glass.

 

[Almeuit]

My guess is they won't cover it under warranty and will just say it was user caused.

 

[Jeremiah Bonds]

Probably so, because it's such a small number of people that had this problem

 

[Almeuit]

Probably so, because it's such a small number of people that had this problem

It still doesn't make it right. They should sell replacements if they can for those less fortunate.

 

[Jeremiah Bonds]

It still doesn't make it right. They should sell replacements if they can for those less fortunate.

I agree with you on that..

 

[recDNA]

Can't even get a replacement battery directly from LG. This is the price you pay for not going with Apple or Samsung.

 

[Mike Dee]

Can't even get a replacement battery directly from LG. This is the price you pay for not going with Apple or Samsung.

A lot has to do with how much noise you make.

 

[Almeuit]

A lot has to do with how much noise you make.

Well it's odd.. here is a removable battery ! ... Yet you can't buy an official one from them? A feature of the phone?

 

[Mike Dee]

Well it's odd.. here is a removable battery ! ... Yet you can't buy an official one from them? A feature of the phone?

I was referring to getting things fixed in warranty. Guess the post I quoted made it appear differently.

 

[Mike Dee]

Can't even get a replacement battery directly from LG. This is the price you pay for not going with Apple or Samsung.

They are trying to cut costs so they are waiting for Samsung to recycle the battery materials from the Note 7s

 

[recDNA]

They are trying to cut costs so they are waiting for Samsung to recycle the battery materials from the Note 7s

You're a bad man Mike. LOL

 

[Mike Dee]

You're a bad man Mike. LOL

Hey the price of lithium is through the roof

 

[Almeuit]

I was referring to getting things fixed in warranty. Guess the post I quoted made it appear differently.

It did. It made it seem like it was normal which -- I disagree .

 

[Blues Fan]

Other than the s7 edge, this has been a pretty crappy year for phones. IPhone 7 wasn't much of an upgrade, Note 7 disaster, g5 was a flop, Pixel is so so, and the V20 didn't take off.