It's Here And First Question

[ClaudiaP]

My Note 10.1 arrived and I already have a problem, I'm trying to register it online and it wants the HEXIMEI number. This is a Wifi Note and I can not find the number they are asking for, I know cell phones have this number and I can find that one, but they are insisting I provide that particular number and won't complete the registration without it. I have the Serial number handy, but they don't seem to want that one.
Help please.

Claudia

 

[LegalAmerican]

That's really odd. I don't remember mine needing that. I just looked in my settings and all I have is a serial number as well. (wi-fi only)

Posted via Android Central App

 

[ClaudiaP]

I'm thinking it may be because it registers itself and I was trying to register online on my computer. I'll wait a while and see what happens, it's now loading Samsung apps and has been for quite a while.

 

[jhbacon]

Are you saying it is loading samsung apps by itself, or loading apps that you directed it to load ?

 

[ClaudiaP]

Apparently I told it to, setups are always a little confusing on a new device, but it is all done.
I just finished with a live chat with a Samsung tech who took care of the registration for me, apparently there is a problem with the site at the moment.