I'm in the same boat as you. My card was charged Monday. Yesterday evening, I had a web chat with CS and they assured me that my device would ship by the estimated date. I pointed out to them (like you) that their site says processing takes 1-2 days. He danced around that statement and said that once the warehouse recives their stock, the device will ship out.
Essentially he just told me common sense stuff. I'm not complaining. I can totally wait. Just confused as how Google's shipping history works as this will be my first Andorid device ever. (iPhones since '07) I assumed that their help documentation was accurate for every device in the store.
it's gonna be today, fellow 64 frost buddie, I have the feels. Processing is coming our way todayIm a 64gb Frost and supposed to ship by October 30th (Leaves wearhouse) Ill let you guys know if I hear anything tomorrow.
Still pending tho..
Ordered 64 GB Frost on 10/5 (canceled my 32GB Graphite from 11/29). Status still shows Pending with a November 2 "Leaves warehouse" date. I decided to do what others have done and contact Google Support just to see what information they would give me that may be helpful to know. Below are the noteworthy excerpts from my convo:
me
8:53 AM
I'm sure you've been answering this question a million times a day so I apologize in advance for being a pest, I'm just wondering what the deal is with all of the Nexus 6P orders for the Frost color variant. Was there some kind of production delay with this color?
Monica R
8:54 AM
Oh, it's a delay.
I'm allowed to say that now.
People have been getting emails apologizing for it.
Yours looks like it's estimated to ship out the 2nd of November, and I hope that's what happens.
November 2nd is a fairly common later dater for these models, but if someone's order takes until November 11th or 12th I think they've been getting those emails if they ordered like the first week of preorders.
Because then it's past the 3 to 4 week estimate.
*continued*
Monica R
8:58 AM
Yeah.
At least you don't have the 128 GB one.
Those are pretty delayed I think the most.
We really are sorry about this though.
*continued*
me
9:03 AM
Did anyone who ordered the same model on day 1 receive a date earlier than that or am I in the first batch still?
Monica R
9:05 AM
I think you're in the first batch honestly.
First weeks of November estimates were still seen on the first week of preorder.
A lot of people who ordered on the 29th were still complaining about getting orders on the first week of November too.
...so nothing that we didn't already pretty much know, but she still seemed confident that those of us with a Frost shipping on 11/2 will see that come to fruition. Fingers crossed she's right!
Im a 64gb Frost and supposed to ship by October 30th (Leaves wearhouse) Ill let you guys know if I hear anything tomorrow.
Still pending tho..
Just changed to shipped after 3 days of processing. 32G/graphite, ordered day 1. Originally to leave the warehouse by nov 2.
Let me refrase that. My card was pending a charge. I just checked my account again and now that pending charge is gone. Do they normally do that. Pend a change then redact it?
call "rang" through my desktop PC's speakers
Quick question for anyone who ordered from Huawei directly? Has anyone changed from processing to shipped yet?
I haven't heard of any graphite shipping in a while. Mine is still stuck as pending.
You're going to be like I am today. I got mine yesterday. I'm at work, but I'll just say I'm not working on work. Well, until someone comes by my desk.This will be my last post. My phone has came in through FedEx while I was at work and my wife is dropping it off to me at lunch. But I will say it has been fun reading everyone's post. I also hope anyone that has not gotten her phone gets as soon. Thank you and ITS N6P TIME BABY!!!
Posted via the Android Central App
9/29 – Received my Project Fi invite and ordered 64Gb Frost w\overnight shipping. Estimated delivery Nov. 2-3.
10/27 – Order went from Pending to Processing. (called Fi rep to check in on it and was told that the 6P would not be shipping out to customers until end of Nov. or early Dec. Hung up on her)
10/29 - Just now received my email saying my order had shipped overnight \FedEx tracking number should work in 24hrs
Hard to wait but in the end, they shipped a day or two ahead of the date they gave a month ago.
Can’t fault them for that.
Quick question for anyone who ordered from Huawei directly? Has anyone changed from processing to shipped yet?