Jelly bean installation[help needed, please]

[hiitsmeoi]

Okay so here it is:

My friend asked me to update his phone. (uk unlocked). Cannot do it over-the-air 'cause I'm in the queue it seems, cause it says try again later. When i try to upgrade through KIES, the update download stops at 99%. What can I do? I really am hopeless.

Thank you guys for your help in advance.

 

[hiitsmeoi]

why isnt anyone answering? :-/

 

[funkylogik]

try reinstalling Kies mate.
its a right pain of a programme

global s3, UK. Ask me anything and ill reply even if its just an intelligent (or stupid) guess