Sink or swim: Samsung's Galaxy S7 Active drowned when we put it in the pool - CNET
They are not scientific test, but to me they don't need to be. Phone should have easily passed both bucket tests.
As Samsung says ...' the world is mostly water". If your going to boast about water resistant in commercials then back it up.
I paid for a phone that should be water resistant. I have a phone that I am now worried about using around water. Yes they will fix it (for only 1 year), but I don't want to even take the chance of getting it wet due to the fact I could be without the phone for weeks while it's getting fixed.
If Samsung really wants to make it right they need to do the following...
1) Find out and fix the problem (obviously)
2a) Allow anyone that purchased a phone prior to #1 above to exchange for a new one.
or
2b) If people chose not to exchange it give them a fully covered 2 year extended warranty on any / all damage. This would basically be Samsung saying - you purchased an "Active" phone, now go be Active, we got your back for 2 years.
Edit: Samsung sells a Protection Plus product for Gal S7 and S7 Edge that covers water damage, breaking, screen cracks for $129. Providing this at no cost to S7 Active owners would cover 2b above and not require any special procedures.
They are not scientific test, but to me they don't need to be. Phone should have easily passed both bucket tests.
As Samsung says ...' the world is mostly water". If your going to boast about water resistant in commercials then back it up.
I paid for a phone that should be water resistant. I have a phone that I am now worried about using around water. Yes they will fix it (for only 1 year), but I don't want to even take the chance of getting it wet due to the fact I could be without the phone for weeks while it's getting fixed.
If Samsung really wants to make it right they need to do the following...
1) Find out and fix the problem (obviously)
2a) Allow anyone that purchased a phone prior to #1 above to exchange for a new one.
or
2b) If people chose not to exchange it give them a fully covered 2 year extended warranty on any / all damage. This would basically be Samsung saying - you purchased an "Active" phone, now go be Active, we got your back for 2 years.
Edit: Samsung sells a Protection Plus product for Gal S7 and S7 Edge that covers water damage, breaking, screen cracks for $129. Providing this at no cost to S7 Active owners would cover 2b above and not require any special procedures.
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