Keep getting "Firefox had a problem and crashed".

[RustyStrings]

The screen says: "We're Sorry Firefox had a problem and crashed. Your Tabs should be listed on the Firefox Start page when you restart." There is a checkbox to "Tell Mozilla about this crash so they can fix it". Then a text box for comments. Then 2 checkboxes to include the address of the page I was on (I wasn't even using Firefox at the time) and allow Mozilla to contact me. Then, at the bottom of the screen, there is a close button and a restart Firefox button. I have tried every combination of entries on the page, and still keep having the problem.

I get this screen every time I try to open an app, and sometimes when it first boots up. Galaxy Tab A (2016). Model SM-T580. Android version 8.1.0 Every time I click on an icon to start an app, this screen comes up. Even if I click the button on the screen to "restart Firefox", this screen comes up.

I can't seem to post a screenshot or attach a picture here.

Is there any way to fix this? The tablet is now useless.

 

[belodion]

Keep getting "Firefox had a problem and crashed".

Welcome.

Try a Cache Partition wipe. Tell us if no go.

 

[RustyStrings]

What is that???

 

[belodion]

Clearing the system cached files, which may have been corrupted or causing trouble. If it does no good, it will do no harm.

 

[Rukbat]

If that doesn't fix it, uninstall Firefox, restart the Tab, then reinstall it. If that still doesn't fix it, try uninstalling it and installing the Nightly - we have to do that in Windows now, bccause stock Firefox doesn't do sound in Windows 10. (If that still doesn't fix it, email Mozilla.)

 

[RustyStrings]

I can't start Firefox at all. Even clicking any other icons, including settings, triggers that screen. I can't do anything.

 

[RustyStrings]

I've tried in the past to uninstall Firefox, but it doesn't allow it to be uninstalled. I hate Firefox worse than even the Microsoft browsers.

 

[RustyStrings]

I found a way to uninstall Firefox. Let's see what that does.

 

[RustyStrings]

Seems to be fixed. Thanks a lot.

 

[mustang7757]

Re: Keep getting "Firefox had a problem and crashed".

I found a way to uninstall Firefox. Let's see what that does.

I'm surprised your not using chrome or Samsung browser, I never liked Firefox on mobile but computer was ok.

Your saying when Firefox crashed the whole tablet froze?