Keyboard disappeared, cannot log in by typing in password.

[Android Central Question]

The motox pure, I had for 5years without trouble suddenly turned off, while I tried to make a phone call. The battery still had 65% charge. When I re-started the phone,
there was no keyboard on which I could type in the password to unlock it. When swiped to unlock, the emergency telephone keypad appeared, with the message
"Gboard keeps stopping".
I could not go into settings, or doing a Google voice search, yet there were up to date notifications on the screen.
How can I unlock my phone with all my data(text sms, pictures and gmail)?
Can anyone give me directions?

 

[Javier P]

Welcome to the forums. See if this helps.

https://forums.androidcentral.com/showthread.php?t=987451

I can't unlock my phone because the keyboard keeps stopping

I would recommend you to create an account so you can reply on this thread.

 

[mustang7757]

If that doesn't work , factory reset in recovery.