After wasting a sh1t70ad of time, this is what I learned from Samsung's chat "support."
Sorry. It's not my fault. I love the phone, but hate the software and the "support."
What does it not do that its supposed to? Im a little confused because it works fine for me.
Kies should be usable to sync contacts between phone and Outlook.
How have you even managed to load Kies (as opposed to Kies Air) on this phone?