If this post does not belong here, please let me know and I will remove it and place it in appropriate area (let me know what area is better, of course)
Hi all,
Well, finally upgraded to Note 4 from SII (SPH-D710) .
I don't like the phone as much as I had anticipated.
The Nexus 6 got announced a week later and I had already put in pre-order.
Unlike everyone here who basically have nothing wrong, I am encountering a big issue with my Note 4!
Seems the Note 4 is having WiFi issues.
One minute, I'm running fine and connected to my home WiFi network.
I have two options a 2.4ghz connection or a 5ghz connection. I usually connect to the 5ghz option.)
I have an ASUS RT-AC68U router which can handle g, n and the new ac protocols. It can also do the standard 2.4ghz and the new 5ghz frequencies.
The next minute I find the phone had switched to the cellular (LTE).
When I notice that it switched over to LTE from WiFi, I've tried to go into settings and open the WiFi settings option page.
I then try to connect back to my WiFi network (using my 5ghz option).
The phone attempts to make the connection and fails.
It also fails when I attempt to connect using the 2.4ghz option.
So far the only fix I've found is to reboot the phone.
I called Sprint and they instructed me to update the network settings by dialing those codes.
In this case, it is: ##72786#
Dialing that code, reboots the phone twice before you can use it.
Its supposed to clear out the settings, go out and get a new prl information.
I also have a femtocell because several years ago, I could not get a good Sprint signal in my house and even outside.
Sprint provided me with this fem to cell free of charge.
It was great, but of course it uses your own WiFi to make phone calls.
Now with the Note 4 it has that built-in!
Which is great because it means I can get rid of this box, which is called Airwave!
But with the Note 4 having unpredictable wifi connection issues, I'm not sure what to do at this point.
When I was talking with Sprint, I told the rep, that I would try using the Note 4 for a few days without the Airwave hooked up, to see if that clears up the WiFi issue.
It does not.
The fact that a simple reboot fixes the problem, just tells me that the internal routing tables are somehow getting corrupted by something.
I told Sprint I would call back if the problem did not resolve itself.
She hinted at replacing my phone (I sure with another Note 4 but I'd like to try a Nexus 6.
So to end this, I ask if anyone else has noticed this type of problem with wifi?
Thanks
Rob
(I have other issues but this is major for me)
And I am having trouble finding a good email address to let Samsung know directly of my issue. I tried to call but the poor rep, was unequipped to understand my issue. So I'd rather it be sent as email. But need Samsung's text support email address.
NOTE: Found another user with same problem. Will move my conversation over to his thread.
http://forums.androidcentral.com/showthread.php?p=4030813
Sent from my Nexus 7 using Tapatalk