Lacking signal after update

[HamRadioNut]

New phone gets the same signal as my other devices now. So I am happy again to have my devices at peak performance and just how important the gn3 is in the line up. Only thing I saw different is the build number is a bunch higher than the one it replaced.

GS5 is my talky talky phone
GN3 is my notes and documentation device with some talky with those who have it's private number
GNP12.2 is my laptop replacement/tv/drawing station/documentation device

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If you don't mind could you post the differences in the build numbers? My GN3 seem to work as it did before until I go into a building, then the signal drops down to one bar and no data showing.

Thanks,

 

[trucksmoveamerica#AC]

If you don't mind could you post the differences in the build numbers? My GN3 seem to work as it did before until I go into a building, then the signal drops down to one bar and no data showing.

Thanks,

You didn't ask me, but figured I would look before sending old phone back. The build numbers are exactly the same on both. I'm assuming your looking for the radio info, both are NC4.

I don't know what the difference is, why one works and the other doesn't. All I know is the tech rep at Verizon said that they had signal problems with some note 3 phones after the kit Kat update, some didn't work right after update some did. Even getting replacements isn't a guarantee as some has pointed out. Luckily for me, it fixed the problem. Ran 3 phones, 2 note 3, and s4, side by side traveling and my old note 3 was always showing 3g while others were showing 4g, and I frequent the same areas so I was able to test more then one time and same results.

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[Firefighterbgrg]

The reason you may be noticing a difference in signal inside versus outside is that Verizon's new Xlte uses the 2.1 Ghz band as opposed to the old 700 Mhz band that Lte used. 2.1 Ghz has trouble penetrating buildings. The Note 3's radio was probably underpowered, my guess would be for power conservation concerns. When we got Kit Kat it coincided with the switch to Xlte (Modem upgrade to NC4 provided this switch) this may be why some users have had improvement with a flash back to MJE (older modem firmware utilizing 700 Mhz). My suspicion is that they may have made some hardware change in newer build phones, but I have no proof of this. This might explain why some users have noticed improvement after phone replacement and some have not. I have had the same problem's on my note 3, recieved a replacement with no improvement in signal.

 

[HamRadioNut]

Ok, So here is an Update on the post I entered earlier. I have my GN3 on Verizon, I also have a work phone on Verizon and it is a Motorola Droid Maxx. Today I went to the same store I referenced earlier but this time I had both phones with me. The same issue was happening on both phones. I have had the work phone since June, and I am a service tech out on the road and travel a large area. I have done comparisons on both phones and in most places I go and they both are equally the same as far as coverage and signal strength. So now the burning question.....is it really a problem with the note 3 or is it a problem with the update, My note has 4.4.2 on it and my droid maxx has 4.4.4 on it. Or is it a problem with this new xlte that they started up. Maybe they just need to turn up the power a bit....

Something to think about.

 

[trucksmoveamerica#AC]

All I know Verizon needs to figure the problem out before all lte phones. Way it is now, we'll drop calls left and right.

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[HamRadioNut]

All I know Verizon needs to figure the problem out before all lte phones. Way it is now, we'll drop calls left and right.

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Yes I agree, I think it is a problem with what Verizon is trying to do. The problem is they are making their network useless and customer will bail for a better service. I bailed to come here 3 months ago and look what I signed up for. Here is a good article that explain what i think is happening... Based on my knowledge of radio and radio frequency's I agree with the article.

HamRadioNut

Low Versus High Radio Spectrum « High Tech Forum

 

[Nakrohtap]

Yes I agree, I think it is a problem with what Verizon is trying to do. The problem is they are making their network useless and customer will bail for a better service. I bailed to come here 3 months ago and look what I signed up for. Here is a good article that explain what i think is happening... Based on my knowledge of radio and radio frequency's I agree with the article.

HamRadioNut

Low Versus High Radio Spectrum « High Tech Forum

Exactly. They could get away with charging more for more reliable service. Now, it stinks and everyone on Verizon is paying high prices for crap service. That was the main reason I left Sprint years ago for Verizon. Now, I am full circle with a different carrier.

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[trucksmoveamerica#AC]

I'll leave Verizon of service goes down. Most carriers will pay etf so it's pretty easy to leave now

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