They are sending me a new one for free because i had the 3g problem after having it for twelve days. No fixes worked including refreshing my plan. My problem is its rooted and has a custom rom. They want the old phone back lol. I got 5 days to decide what to do ;b.
The nandroid backup was apparently made after i added some programs like super user , titanium backup ,etc .. what is the best way to wipe these. Can i do setting factory reset now that i am back on the main program to just delete all the new apps and then format my sd card?
In the stickied thread at the top there is a link to a page that tells you how to return "mostly" to stock.
Just use that and it will suffice for getting your phone sent back to VM.
I assume, in telling you this, that you hadn't done a nandroid of your stock rom before messing with it?
If so you can just flash that back and then put the stock recovery back on your phone.