LG G2 Black display but screen still works.

sandlily15

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Nov 19, 2014
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I saw that someone posted the same situation back in May, but had no replies so I thought I would give it a try.
Two day's ago my Verizon LG G2 stopped working properly. I didn't drop it or get it wet so I don't know where the problem came from. The display stays black, but I can tell the screen still works because I can hear when I'm unlocking the phone with the swipe of my finger I also still receive texts and calls, and I can even call out but I have to do it through OK Google voice commands.
My phone is 3 weeks out of warranty... of course..
Any ideas what could be going on??
 

B. Diddy

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Mar 9, 2012
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Welcome to Android Central! It may be that the LED backlight failed, while the digitizer remained intact. You'll probably have to bring it to a repair shop to check.
 

amphicar4

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Jan 20, 2015
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I have the exact problem you are having this happened over the weekend on January 17 2015. I updated my phone on either the day of or before this issue occurred. I am very good to my phone and also take great care of it and swear I have never got this phone wet . took it to a Verizon wireless retail store and they were not able to tell me what was going on. I too hope someone can help both you and me with this issue. I was capable of very slowy getting to setting and display screen I screwed with the brithness to 100% and the time out to 15 seconds . nothing changed its issue.
 

MkVsTheWorld

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where do you go to get the phone repaired? is the "LED backlight" something you can check out in settings
There are shops/kiosks in a lot of malls that can do this. You could also contact LG directly to arrange a repair, but that'll mean mailing it to them and being without for about a week.
 

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