LG G3 phone doesn't acknowledge USB cord for computer or charging

[b03142]

when the cord is plugged into the phone there is not visual indication the phone is charging. However, after removing the cable after a while the battery indicator rises showing the phone was charged. Also, when the cord is connected to the phone i'm not able to get computer/car to recognize the phone. Anyone have any thoughts?

 

[belodion]

Does the trouble persist in Safe Mode?

 

[Morty2264]

Not sure if the cable can also be part of the issue... What happens when you use a different cable?

Posted via the Android Central App

 

[b03142]

Yes it does persist in safe mode!

 

[b03142]

Same thing happens with another lg g3 phone cable.

 

[Morty2264]

I would contact LG customer support online. They are usually quite prompt in responding to emails. Please keep us updated!

If this issue persists in Safe Mode and doesn't change if you switch out chargers, I feel like this may needs to be investigated by a professional. How long have you had your G3?

Posted via the Android Central App

 

[b03142]

Phone is 18 month old.

 

[Morty2264]

A year and a half into a phone's "lifetime," it can certainly develop issues or wear and tear over time, but I would still contact LG and see what they say; or go to your local carrier and see if they can give you a quote on how much it would cost to fix the phone if there is a problem that can be fixed.

Posted via the Android Central App

 

[b03142]

Thanks for the suggestions!