LG G3 Repair - 3 weeks and still no phone

[Bob61]

Finally received my replacement phone. Being displeased in LGs repair turnaround I've already sold it and once my G5 runs its course that may be the last LG I own.

 

[johnnybiggles]

Can you or anyone ballpark or specify exactly how much they charge for repairs? Motherboard or screen repair? I was considering sending mine in but now I'm very skeptical.

 

[Morty2264]

Can you or anyone ballpark or specify exactly how much they charge for repairs? Motherboard or screen repair? I was considering sending mine in but now I'm very skeptical.

I would like to know the answer to that question, as well, and am also quite hesitant to send mine in for any kind of repair.

 

[Bob61]

For me, they were to have replaced my motherboard for a cost of $77. As it turned out they didn't have motherboard in stock, so after more 2 months they sent me a new LG4 instead.

 

[Morty2264]

For me, they were to have replaced my motherboard for a cost of $77. As it turned out they didn't have motherboard in stock, so after more 2 months they sent me a new LG4 instead.

Wow! Sounds like a rough journey, but at least you got a G4!

 

[johnnybiggles]

For me, they were to have replaced my motherboard for a cost of $77. As it turned out they didn't have motherboard in stock, so after more 2 months they sent me a new LG4 instead.

Did that include shipping it to them and back? Any taxes or fees? That sounds lower than I expected.

 

[Lin Lee]

I received my device and immediately noticed a dust inside camera lens.
I was so frustrated to receive after waiting one month, I was in a position to send it back again.
I just contacted AT&T and asked what they could do. They immediately sent me a replacement phone, and I sent back the defective phone! Now I'm very satisfied with my device.

My V20 screen replacement cost me around $150.

 

[Bob61]

Did that include shipping it to them and back? Any taxes or fees? That sounds lower than I expected.

I paid to ship to them. They covered cost to return ship to me in the $77 (included tax as well)