LG G4 H815. On Marshmellow. Screen won't wake up in dark room/low light room.

Rumman Ashraf

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Feb 25, 2016
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I just bought a LG G4 H815 and using marshmellow. It seems my phone does not wake up while locked in any way while i am in a dark room or low light room. I have tried everything and it seems it only wakes up when I plug in the charger and then i can put in the pattern to unlock the phone. Otherwise it won't even wake up. I have seen some other users are also facing the same problem. Is there anyone who is facing the same problem ? Has anyone solved this ? TIA.
 

rckymtntim

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Oct 23, 2011
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I've been fighting this problem myself. After l updated this started happening. I called LG today and I'm sending mine in for warranty repair.

Posted via the Android Central App
 

belodion

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Jun 10, 2014
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I've been fighting this problem myself. After l updated this started happening. I called LG today and I'm sending mine in for warranty repair.

Posted via the Android Central App

Also, did LG suggest that you try anything remedial first, such as a Factory Reset?
 

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