LG G4 This Phone is Garbage

[sswitzer]

I'm having the touch responsiveness issue. Also the freeze/lag from heat. All else is superb. I've been through the other forums and tried everything suggested. I love the phone otherwise but my issues are too frustrating to put up with.

Sent from my LG-H810 using Tapatalk

Although it's up to you, I doubt that moving on to a 3rd g4 is going to do the trick for you... perhaps it's time to look at a different phone.

 

[frope01]

Although it's up to you, I doubt that moving on to a 3rd g4 is going to do the trick for you... perhaps it's time to look at a different phone.

I may just use my backup Nexus 5 which has never failed me, until the next Nexus phone comes out. I like the larger screen sizes. So pissed I traded on my G3. It was awesome. The grass definitely isn't always greener. They sold me on the camera. I thought it would work just as well as the G3.

Sent from my Nexus 5 using Tapatalk

 

[sswitzer]

I may just use my backup Nexus 5 which has never failed me, until the next Nexus phone comes out. I like the larger screen sizes. So pissed I traded on my G3. It was awesome. The grass definitely isn't always greener. They sold me on the camera. I thought it would work just as well as the G3.

Sent from my Nexus 5 using Tapatalk

Sounds like a good idea.

 

[Bonita Williams]

I have had the same issue with the LG 4. I have been a user of the Galaxy S3 and S4. I have loved them both. The Issues with the LG 4 are unbelievable! I have purchased two LG4s in the past five weeks; each time the same issues pop up on day 11 of a 14 day option to return the phone. It freezes at the most inopportune times such as travel to a city to which I had not traveled. Oh my, I had to postpone my travel while enroute to find a Sprint Store. Does anyone have a solution. I only purchased it because I could use a sim card with it. I have the sim card use but no phone use.

 

[mcirishman]

I need to follow the thread. Didn't know there were so many new comments.

Well, last week I removed some apps and it seemed to resolve the issues for the most part....then everything has come grinding to a halt again today. Really, the bugs started popping up again 2-3 days ago, but last night they struck with a vengeance. I can't get the phone to restart or at least stay on. Just being away from the forum for a week I have notice several new threads or posters complaining of similar issues and I am coming to the conclusion that the phone is junk. And I am way to busy and spending way too much money on this phone for me to have to spend even 5 more minutes of my time trying to figure it out. (I have already spent HOURS trying to investigate and tinker with this phone!!!). Do all of the new LGs have these issues? Flex? Tablet?

 

[lostchild]

It seems to me that LG needs better quality control. I am one of those people who have no problem at all with the G4, but there are a large sample of people having the same issues. It cannot just be random rogue apps causing it. It is either the carriers' custom software or quality control with hardware.

 

[mcirishman]

I understand. It's not a perfect phone. Mine has its good days, and its less-than-good days, largely in terms of battery life.

If yours won't even boot without the SD card, then something has apparently gone horribly wrong. If you're going to return it anyhow, it may be worth trying a reset JUST to observe what happens. You're going to end up moving data around if going to a different device anyhow. And if it's still all messed up, then you can "sleep better" knowing the device was bad, and you can also tell tech support (or whoever) when they ask if you've done that.

Unfortunately, there are no perfect devices, and I know the G4's flaws better, because I own one and have spent a lot of time reading about it. Whatever alternative I'd consider (S6, upcoming Nexus, whatever) won't be perfect either, and will have its own set of drawbacks.

I'm not saying that this excuses the G4, or that another phone might not be better "overall". But it's an unfortunate reality that we have to decide what's important to us, and select a phone based on those criteria, and whether we can live with the issues that device may have :-\

If you're within your return period, and you think the G4 isn't the right pick for you, take it back. Don't get stuck with something you don't like for 2 years, or whatever! I decided to keep mine, and I'm hoping that future software developments will improve how it behaves. But there are times I miss the predictability of my old S3. Good luck!

Thanks friend. Very thoughtful post. I agree no phone is perfect and each has shortcomings, but seriously, they should at least, I don't know what the right word is, ahhhh WORK??? And the phones are supposed to get better not worse over time as new versions roll out. The phones are obviously capable of doing more with better tech and programs, but the phones need to be able to stay on. I can deal with lagging, hit and miss on the touch screen, even an occasional freeze, but what I am going through? Don't need it. I with rather go back to using my Sony TL than waste my time worrying about this crap.

 

[anon(782252)]

I need to follow the thread. Didn't know there were so many new comments.

Well, last week I removed some apps and it seemed to resolve the issues for the most part....then everything has come grinding to a halt again today. Really, the bugs started popping up again 2-3 days ago, but last night they struck with a vengeance. I can't get the phone to restart or at least stay on. Just being away from the forum for a week I have notice several new threads or posters complaining of similar issues and I am coming to the conclusion that the phone is junk. And I am way to busy and spending way too much money on this phone for me to have to spend even 5 more minutes of my time trying to figure it out. (I have already spent HOURS trying to investigate and tinker with this phone!!!). Do all of the new LGs have these issues? Flex? Tablet?

Is junk better or worse than garbage?

I've had personal experience with 5 LG devices. My own G3 and G4, and family members that have/had G2,G3, and G4. All were awesome and none were junk or garbage.

That being said I do understand that literally everything, especially technology, that rolls off an assembly line, is prone to bad units or even bad batches. That doesn't mean that every single thing a company makes is junk.

Do you have a warranty on the phone? Contacted LG? Talked to your carrier?

Have you booted into safe mode to see if the problem persists?

 

[mcirishman]

Is junk better or worse than garbage?

I've had personal experience with 5 LG devices. My own G3 and G4, and family members that have/had G2,G3, and G4. All were awesome and none were junk or garbage.

That being said I do understand that literally everything, especially technology, that rolls off an assembly line, is prone to bad units or even bad batches. That doesn't mean that every single thing a company makes is junk.

Do you have a warranty on the phone? Contacted LG? Talked to your carrier?

Have you booted into safe mode to see if the problem persists?

Junk=garbage. Glad you and all your family and friends have had a great LG experience. I have not. Obviously I said what I did in anger. Maybe it's not garbage/junk. Guess I have no choice but to use more of my time to find out.

 

[Mikey47]

Do all of the new LGs have these issues? Flex? Tablet?

I think if you've read this forum long enough you know that there are a LOT of people not having issues and love the phone. Most times forums like this one really skew perception of devices. 4 out of 5 (my guess) threads are about problems. This is just human nature; when you have an issue you reach out for help, but if everything is good you don't necessarily post a thread (although some have).

Junk=garbage. Glad you and all your family and friends have had a great LG experience. I have not. Obviously I said what I did in anger. Maybe it's not garbage/junk. Guess I have no choice but to use more of my time to find out.

Your issues are certainly out of the norm and certainly justification for anger and disgust. If I remember right you got a new device and still had the same issues with the new device. You should not have to work hard to have a device without issues. I would take it back yet again and ask for another replacement. Unfortunately what I'm going to say next will require work on your part: document everything you do to the phone (settings changed, apps added, etc.).

Sometimes problems come from the most unusual sources. As an example I had a Palm Pre a long time ago (ahhhh, webOS). New years day 2009 at 12:01 am my phone started reporting an error every 5 minutes about the Contacts application. I immediately reported the issue and there were others who had the issue too, but not very many. It made the phone almost unusable with the error popping up all the time. The problem ended up being that I had my contacts synced with Facebook and one of my friends had a leap year birthday. Well in 2008 February 29th was a valid date, in 2009 it was not. That took a while for it to track down and update to come out to fix it. My point? Who knows some of this lag, freezing, etc. could be based on data and have nothing to do with the phone. And the worst part? It could be the carrier bloat that is having the issue. It seems like most people who have the international version are having little to no problems.

 

[mcirishman]

Maybe the problem is Sprint? Yesterday I was on a call enroute home from work and the call got dumped 4 times within about a 3 mile stretch of rural highway. Each time the call got dumped the phone crashed. Had to try restart each time by pulling the battery while driving. Would not have done this normally, but it was an important client and the traffic was light. The first time it crashed it was in safe mode. Not too promising. Well, I took it back to Sprint today and had them do a hard factory reset. I am going to try it for a day or two without adding any third party apps, see how it goes.

 

[Mikey47]

Maybe the problem is Sprint? Yesterday I was on a call enroute home from work and the call got dumped 4 times within about a 3 mile stretch of rural highway. Each time the call got dumped the phone crashed. Had to try restart each time by pulling the battery while driving. Would not have done this normally, but it was an important client and the traffic was light. The first time it crashed it was in safe mode. Not too promising. Well, I took it back to Sprint today and had them do a hard factory reset. I am going to try it for a day or two without adding any third party apps, see how it goes.

My Sprint G4 hasn't had an issue except for auto reconnecting to wifi's where you needs to accept t&c.

 

[carlos12001]

Hey micheal T O. That's the dude from kickboxer, right?

Posted via the Android Central App

 

[legend221]

My LG G4 has been on point other then a slight screen lag that was fixed with the Screen Booster application. This would not have been necessary if I would have upgraded the software but wanted to stay on version 10B on Verizon. Sounds like a defective phone and you need to return it asap within the grace period

..Sent from an XDA modified LG G4 on Verizon..

 

[mcirishman]

Gg I want to be as happy with this phone as everyone else but the hits keep coming.

After the factory hard reset I was careful only to load the bare minimum third party apps. I had mysms, outlook exchange, and Swiftkey. I was enjoying a full day with no freezes or crashes....until I tried to set Swiftkey as the default input. The G4 did not like that. Maybe 10 mins later the first of many crashes occurred. The phone also reset the LG keyboard to the default automatically. I did not want to argue with the phone so I left it alone.....not as many freezers as before but enough to know it was not okay....then the kicker tonight. The camera stopped working. Tried to reboot a couple times to see if it would reset the camera but to no avail. Cursed.

 

[mcirishman]

My LG G4 has been on point other then a slight screen lag that was fixed with the Screen Booster application. This would not have been necessary if I would have upgraded the software but wanted to stay on version 10B on Verizon. Sounds like a defective phone and you need to return it asap within the grace period

..Sent from an XDA modified LG G4 on Verizon..

Yep. So many other satisfied customers on the forum I just have to believe I got a bad phone from a bad batch/mfg run. Luckily under warranty for a year but I am going to push for a replacement. Tired of beating my head against the wall.

 

[GrooveRite]

Maybe the problem is Sprint? Yesterday I was on a call enroute home from work and the call got dumped 4 times within about a 3 mile stretch of rural highway. Each time the call got dumped the phone crashed. Had to try restart each time by pulling the battery while driving. Would not have done this normally, but it was an important client and the traffic was light. The first time it crashed it was in safe mode. Not too promising. Well, I took it back to Sprint today and had them do a hard factory reset. I am going to try it for a day or two without adding any third party apps, see how it goes.

This exactly happened to me 2 Fridays ago. When I got to my office, I called t-mobile and ported my number over to them. After 14 years I think I've suffered enough!

 

[PusherLove21]

My mom had this issue we had to utilize our manufacturer warranty and they sent us a nasty refubrished phone. Gotta love it.

Posted via the Android Central App

 

[mcirishman]

My mom had this issue we had to utilize our manufacturer warranty and they sent us a nasty refubrished phone. Gotta love it.

Posted via the Android Central App

Well, Sprint leases their phones, which is becoming the new normal. In that case I can deal with a refurb as long as it works....and they lower the monthly payment.

 

[mcirishman]

Okay, I'm about done with LG. Contacted customer service. They are telling me that their warranty only covers repair, not replacement and my only options right now are to send it in for repairs and be without a phone for 2 weeks or try to fix it on my own......not happy.