LG phone locked up

[Sillycat41]

The phone was idle for a while and when I went to make a phone call the screen was locked up. I tried to Restart and Shut it off but the touch screen wouldn't respond to anything. Even took the SIM chip out and put it back in... nothing.
Yesterday when I was playing a word game I noticed that every time I touched the screen it made a slight clicking noise. That had never happened before but since it still worked I kept using it. Maybe that was a clue that the phone was dying?? Any ideas? Time for a new phone?

 

[Mooncatt]

I never had that kind of symptom with any of my LG phones, but they haven't made phones for several years now. I think the last release was in 2020, so whatever you have right now is probably just getting worn out. That, plus the lack of security updates, and I would recommend just moving on. There's a good chance you are dealing with a hardware issue, which is only going to get worse. Otherwise maybe consider a factory reset and see what happens.

 

[Sillycat41]

I never had that kind of symptom with any of my LG phones, but they haven't made phones for several years now. I think the last release was in 2020, so whatever you have right now is probably just getting worn out. That, plus the lack of security updates, and I would recommend just moving on. There's a good chance you are dealing with a hardware issue, which is only going to get worse. Otherwise maybe consider a factory reset and see what happens.

I've come to that conclusion too... it's toast. I'm not real savvy about phones. Is my data on the micro SD card? Can this be transferred to a new phone?

 

[Mooncatt]

I've come to that conclusion too... it's toast. I'm not real savvy about phones. Is my data on the micro SD card? Can this be transferred to a new phone?

Where data is stored will depend on how you have everything set up. Most apps will want to store data on the phone by default and you have to manually set them to save things to the SD card. This applies to things like the camera, email apps, browsers, and other apps where you'd have stand alone files created or downloaded. If you didn't do that, then chances are there will be minimal files stored on it, or maybe none at all.

For transferring to a new phone, most apps have some sort of cloud backup to store account info and gaming progress, and your contacts will be backed up in your Google account. Android has become fairly decent at making transferring to a new phone easy. When you get a new one, it'll prompt you to see if you want to transfer data over and walk you through the steps. There is a chance some info isn't transferred, so I would suggest checking that you have everything you want prior to formatting and/or getting rid of the current phone. In this case, you can ask for more specific instruction here, or probably find existing answers through some creative googling.