LG V20, can't add widgets

[Android Central Question]

Hi ^o^ to add a widget I should long press an empty section of screen to bring up such options but with my v20 long pressing just turns the screen off. Does anyone know how to disable this? (it's not the "knock knock")

Thank you kindly

 

[B. Diddy]

Welcome to Android Central! Does this also happen in Safe Mode? https://www.t-mobile.com/support/devices/android/lg-v20/safe-mode-lg-v20

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[mustang7757]

You using stock launcher? If so try a 3rd party like Nova see if same issue?