Lost all Memos!

Kristi Simpson

New member
Nov 1, 2015
1
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I was using the Memo app today, following a recipe I had saved there. Abruptly, everything I had in the app disappeared, including the recipe I was using.
I've tried everything I can think of to recover those files, but nothing has worked so far.
I had a LOT of important information in there! Passwords, reminders, lists.
PLEASE, someone tell me how to retrieve my files...

Posted via the Android Central App
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
167,744
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Welcome to Android Central! Did you ever sync or backup that data to your Samsung account?
 

Larry Virden

Member
Jul 10, 2014
12
0
0
I am seeing the same sort of thing.
If I use the My Files application, I see my SMemo files in the SMemo folder.
 

Larry Virden

Member
Jul 10, 2014
12
0
0
My phone has been indicating it has been backing up over the past nearly 2 years.

However, I don't know how to tell what backup(s) are being executed. I thought that the files were being backed up to Google.

I do know that when I look at the Samsung account information in Settings, there is a message saying that sync is experiencing errors at this time.
 

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