Lost all my saved Wi-Fi networks and passwords.

[DevinM_88]

Good day. I just picked up a Turbo after retiring my Razr M. No matter how many times I did a factory reset on the Razr M, every Wi-Fi that I've ever connected to would reamain listed in the "Manage Networks" tab (including the saved passwords). Thought I read somewhere that Google saves all this information under your gmail account. Am I doing something wrong? Everywhere I go that has WiFi - I have to ask for the password again, and save it to my Turbo. Thanks

 

[Crashdamage]

In 'Settings > Backup & reset' do you have 'Backup my data' and 'Automatic restore' enabled?

Android since v1.0. Linux user since 2001.

 

[DevinM_88]

Yes, both area are checked.

 

[doogald]

You may want to make sure that your old phone has that setting (to back up) set. You also have to be using the same Google account when you first run through the setup on the phone. If you blow by that part on the initial setup and then add the Google account later it won't restore settings.

Go Bruins!