Lost my memos

IMANUT46

Well-known member
Oct 4, 2014
2,909
8
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I really screwed up and had to do a factory reset so I lost my apps and all my settings. The only thing that I see is the Memo app. The Restore has recovered most of my data. What's missing is all the memos that contain a ton of important info. What do I need to do to recover the data? The data was not restored through a restore from backup. Thanks.

Samsung Galaxy S5 Lollipop 5.0 Verizon network
 
I really screwed up and had to do a factory reset so I lost my apps and all my settings. The only thing that I see is the Memo app. The Restore has recovered most of my data. What's missing is all the memos that contain a ton of important info. What do I need to do to recover the data? The data was not restored through a restore from backup. Thanks.

Samsung Galaxy S5 Lollipop 5.0 Verizon network

Had you previously backed up, "Memo", using your Samsung, (not Google), account?

Alternatively, did you do a Kies backup of your Memo?

Backup and Restore Galaxy phone memos to PC with Samsung Kies
 
I didn't backup using either method. Any other suggestions? Thanks.

Samsung Galaxy S5 Lollipop 5.0 Verizon network
 
Ok. That's what I thought happened. Thanks for your help and taking the time to investigate. Thanks again.

Samsung Galaxy S5 Lollipop 5.0 Verizon network
 

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