Well after a 2 week long vacation and having my pixel with me the entire time, unfortunately I saw the same poor 4G LTE connectivity issues. My hollow bars are becoming more and more frequent and are lasting for longer periods of time then they ever have. Paid a visit to Verizon on Thurs and after talking to someone from corporate on the phone while in the store, they are issuing me pixel
#4 . I have explained that where I live I have never encountered this issue ever being on their network.
Of course I was provided the answer of "This is the first we are hearing of such problems"! They also replaced my SIM card which did not make any difference at all. The only good thing that came out of this was they opened a ticket in my area and are trouble shooting the network. First I received a text from Verizon saying that they would provide me with an update in 24 hours. Yesterday I received another text from them stating they would provide me with an update in 48 hours. The person from corporate that I spoke with also informed me that if I have poor signal in my area or any area I am in with the phone that I have to toggle off the HD calling. They also pulled up all of my past history with this phone and saw the amount of dropped calls I had, and even on Wi-Fi and they couldn't believe it. I was given an option of a Samsung phone (don't recall which one they offered me) and another pixel. I opted for the pixel.
It was also explained to me that when the Pixel 2 comes out I would be able to trade in my current phone for that one. Full details of that had not been explained nor did I ask any questions, but this was coming from Verizon (Corporate) as the sales associate that I was dealing with contacted them for me and they were on speaker phone for the hour long conversation.
If this new one is not any better and I really don't think it will be, I will just chock up my bad experience and loss and either look for another provider when my phone is paid off or else just purchase something else. All in all, Verizon was very professional with me and helpful. It does not of course mean the issues are going to be resolved, but if nothing else, at least they opened a ticket in my area and if they tell me there is nothing they can do, I am going to push for a Network extender to use at home. Only thing I can not understand is anyone that comes to my place and is on Verizon does not suffer from any of my issues, no dropped calls, no poor signal.
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