M8 Worst phone ?637 data used

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Kibbster

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So it's a hardware fault but a virus and getting massive bill shocks with unlimited data being used.

Something proper fishy here.
 

Kibbster

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Not sure about 3 but EE is capped, so once you hit your cap your data is shut off at the carrier end till you buy more data.
 

waz ahmer

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Yes they do, which is why his problem doesn't make sense

Posted via Android Central App

Listen you (edited by Moderator) cant you read I was charged for data even when my data icon was off

Ulimate Note 3
 
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Relgoshan

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Dat "Ulimate Note 3" sig still makes this look like trolling but I know 3 itself is a bad carrier that exemplifies the merger of British bureaucracy with corporate incompetence.
 

Skyway

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Listen you (edited by Moderator) cant you read I was charged for data even when my data icon was off

Ulimate Note 3

You said your friend with an unlimited data plan was also charged. I asked what for and all you said was yes, so I assumed that he was charged for data as well. How can someone be charged for extra data if they have an unlimited data plan? That doesn't make sense.

Also you original stated 2 of your friends had the same issue, then a little later you claimed it was 4. That doesn't make sense either.

Then you said it was a virus, after you clearly claimed HTC knew about it and said it was a hardware problem that other people have had. Why would HTC offer you a refund if it was a virus? That doesn't make sense.

This is why I said nothing you have posted makes sense. No need to call me names, just clarify when someone asks you questions about the issues you are having.

Like I've said before, the radio antennae in the m8 can't magically receive a signal if it's turned off. Your carrier is at fault for charging you, it's not the phone.

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Eclipse2K

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No its a fault with the phone

Ulimate Note 3

First, calm down. Personal insults are unacceptable. Secondly, your issue isn't common and you do contradict yourself a lot. Just relax, explain the situation and ignore those who say things you feel the need to lash out at.

With that said, its not a virus if HTC says its common. However, its not common based on the feedback here and no one seems to share your phone carrier. So more than likely the problem lies with the carrier rather than HTC.

Samsung Galaxy S5 (Verizon)
 

Skyway

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First, calm down. Personal insults are unacceptable. Secondly, your issue isn't common and you do contradict yourself a lot. Just relax, explain the situation and ignore those who say things you feel the need to lash out at.

With that said, its not a virus if HTC says its common. However, its not common based on the feedback here and no one seems to share your phone carrier. So more than likely the problem lies with the carrier rather than HTC.

Samsung Galaxy S5 (Verizon)

There is someone who has the same carrier as him and he quoted off 3's website which clearly says they will text you at 80 and 100% of your data plan.

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Skyway

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Here:

I think I would have to agree, unless 3 have made an error there is no way that would happen. I'm on 3UK as well and they send me a text when I've used 80% of my data cap. For this to happen, you'd have had to miss that text and several others and then download another 4 or so GB at their overuse prices.

They even state this on their website:

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Kibbster

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Taken directly from 3s site.

"You also don’t need to worry about going over your allowance accidentally if you're on one of our new plans with a limited data allowance. Once you’ve used up your monthly allowance, you won’t be able to use the internet without buying an Add-on, so you won’t spend more on data than you want to. We’ll send you text messages when you’ve used up 80% and 100% of your data allowance, so you should never run out unexpectedly. You'll then be able to buy an Add-on if you choose to."

Data charges. - Managing data - Internet & apps - Support - Three
 

dpham00

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Taken directly from 3s site.

"You also don?t need to worry about going over your allowance accidentally if you're on one of our new plans with a limited data allowance. Once you?ve used up your monthly allowance, you won?t be able to use the internet without buying an Add-on, so you won?t spend more on data than you want to. We?ll send you text messages when you?ve used up 80% and 100% of your data allowance, so you should never run out unexpectedly. You'll then be able to buy an Add-on if you choose to."

Data charges. - Managing data - Internet & apps - Support - Three

And with that, this thread is done. Nothing further to discuss. To the op, if they did overcharge you, contact them and point them to the policy.

dpham00, Android Central Moderator
Sent from my Verizon Samsung Galaxy Note 3
 
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