Major Issue With Texting

[alcatraz_1934]

Hi,

I have a Samsung Galaxy S3, Android 4.1.2, Metro PCS. All my outgoing texts say that they were successfully sent but about 50% of them aren't being received. I'm also not receiving all my texts.

Any suggestions?

 

[patruns]

What are your APN settings? Can you post a screen shot?

 

[alcatraz_1934]

I'm not sure how to post a screen shot.

I attempted to access my APN settings this way:

How to setup APN details in Android phone?
1. Go to ?Settings?.
2.Then go to ?Wireless & networks?.
3.Continue go to ?Mobile Networks?.
4.Then ?Access Point Names?
5.Click the Menu button?
6.Then select ?New APN?
7.Key in the detail that you find below.
8. Then press the radio button to select it.
9. That?s all.

However, when I get to #3 Mobile Networks and select it, it get the menu:

Mobile Data
Data Roaming
System Select

I can't find "Access Point Names"

 

[patruns]

Time to visit a Metro PCS store.

 

[alcatraz_1934]

I took it to the Metro store where I purchased it and found out that the texts were not being delivered because I wasn't using area codes. So far it seems to be working.