Malware on Samsung tablet

fireballla9

New member
Aug 25, 2015
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My tablet has one of those ransom pages on start up. I can start in safe mode, but I want to remove the malware. Can anybody help please?
 
If you can find the app causing it, you can uninstall it in Safe Mode. Then install Malwarebytes and once you boot up again, run it to see if any traces are left.

The most complete way is of course to do a factory reset and wipe everything. You can do this from Recovery mode. Do a search for the right steps to get into Recovery Mode for your specific device.
 

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