Many of the photos in my gallery and google photos isn't showing up

[cyla1956]

On my note 8 many photos aren't showing up. It only shows a gray box with ! on it. Its happening in my gallery and google photos. Sometimes my phone freezes up also. This is a newish phone

 

[B. Diddy]

Welcome to Android Central! Are the photos saved to Internal Storage or the SD card?

 

[j_hansen]

Maybe you have everything stored in the cloud and data/wifi is causing it