So over the past few weeks I was frustrated that my Samsung Pay would give me an error that said it was "unable to process your transaction, please try again later" I mainly used my right thumb to activate it and never thought that it was related to my prints.
I do a lot of wood working and crafts and what not and it's probably a bad habit that I'll use a callus stone in our shower to remove the paint and what not. This of course tends to alter my prints and every now and then I just delete the old print and redo it.
This morning it worked just fine at the store but then after working I showed and was ready to leave for more errands. I noticed my thumb wasn't working as reliably as in the past so I just redid the print and went out. I'll be darned if the error popped up again. Frustrated but figuring I would address it later went about my day. I initially tried clearing the cache for the SP App, still no go.
Tonight I decided I would use my index finger for my lock screen and it worked because of course I've not altered that print or replaced it for weeks. I then decided to try it with Samsung Pay and viola, it worked! I shut down the app, opened it and tried it with my thumb, which didn't work earlier, and viola again! It worked!!
I repeated the experiment by replacing my print again and then tried that "new print" on Samsung Pay and of course got the error. However, once I opened it with my index finger/one that wasn't updated, it then would recognize the thumb and work fine.
CLIFFS: If you replace a fingerprint for any reason, you must use a previously known print FIRST before using Samsung pay with the new print.
This is my unscientific but repeatable find. I hope this helps anyone experiencing problems.
I do a lot of wood working and crafts and what not and it's probably a bad habit that I'll use a callus stone in our shower to remove the paint and what not. This of course tends to alter my prints and every now and then I just delete the old print and redo it.
This morning it worked just fine at the store but then after working I showed and was ready to leave for more errands. I noticed my thumb wasn't working as reliably as in the past so I just redid the print and went out. I'll be darned if the error popped up again. Frustrated but figuring I would address it later went about my day. I initially tried clearing the cache for the SP App, still no go.
Tonight I decided I would use my index finger for my lock screen and it worked because of course I've not altered that print or replaced it for weeks. I then decided to try it with Samsung Pay and viola, it worked! I shut down the app, opened it and tried it with my thumb, which didn't work earlier, and viola again! It worked!!
I repeated the experiment by replacing my print again and then tried that "new print" on Samsung Pay and of course got the error. However, once I opened it with my index finger/one that wasn't updated, it then would recognize the thumb and work fine.
CLIFFS: If you replace a fingerprint for any reason, you must use a previously known print FIRST before using Samsung pay with the new print.
This is my unscientific but repeatable find. I hope this helps anyone experiencing problems.
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