Media Intermittently Stopping/Freezing

JAG21979

Well-known member
Dec 14, 2013
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Anyone else experience intermittent freezing when playing media? If I'm watching a YouTube Video or listening to Apple Music, the video will freeze, or the music will stop at random times and I have to manually press play to continue listening or watch. It's very annoying and not what I expect out of a $1000 device. This has never happened to any other device I've owned, or anyone else's devices in my household.
 
Anyone else experience intermittent freezing when playing media? If I'm watching a YouTube Video or listening to Apple Music, the video will freeze, or the music will stop at random times and I have to manually press play to continue listening or watch. It's very annoying and not what I expect out of a $1000 device. This has never happened to any other device I've owned, or anyone else's devices in my household.
I was, then installed the update and the problem appears to have gone away. The update is available in the Galaxy Wearable app.
 
Check you don't have "restrict background usage" ticked for the apps.
I went a bit mad and selecting for loads of apps thinking it would just apply when it's not running. Turns out it will not allow the app to run at all if the screen is not on, I was getting drop nuts on spotify and other music apps. I turned this back off and restarted my phone for them and it's now fixed
 
Check you don't have "restrict background usage" ticked for the apps.
I went a bit mad and selecting for loads of apps thinking it would just apply when it's not running. Turns out it will not allow the app to run at all if the screen is not on, I was getting drop nuts on spotify and other music apps. I turned this back off and restarted my phone for them and it's now fixed

I'm not sure how to access that setting, can you tell me how to get there?