• Welcome to the all-new Android Central Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

Missing Downloaded Files on Android 5.1.1

A

AC Question

Quite often I will email the odd file to my Note 4 that I want to store on my phone. I then open the email and download the file to my device. Generally, the file will be accessible through the File Manager under Documents. However, after a few days of not accessing this file, it will no longer appear in the list so I will email a copy to myself again. Then, after a few days later it will be disappeared again. Any ideas?
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
161,898
252
83
Welcome to Android Central! After you download the file, open your Downloads app--is it visible there? If not, use My Files and look in the Download directory. If you don't see it there, then the browser might be saving downloaded files in a special directory--use My Files to look for it. It might be a subdirectory of the /data or /Android directory.